Terms of Use

Who we are

Synctric Technology Pvt Ltd is registered in Surat, Gujarat, India, and operates from offices including Kochi, Kerala. We build security, growth and payments products, including Shield, Grow, Pulse and Flow, for banks, NBFCs and licensed fintechs.

Eligibility

This site is intended for professional and organisational use. If you request a demo or submit an enquiry on behalf of an organisation, you confirm that you have authority to do so.

The site and our products

This website is informational. Descriptions of Shield, Grow, Pulse, Flow, payments and other products are for general understanding and may change.

Access to any Synctric product is provided only under a separate written agreement. Nothing on this site is an offer to the public to provide regulated financial services, and nothing here constitutes legal, compliance or investment advice.

Demo requests and enquiries

Submitting a contact or demo form is a request, not a contract. We may accept, decline or redirect an enquiry. Any commercial terms, service levels, processing of customer data and fees are agreed separately.

Acceptable use

You agree to use the site lawfully and not to interfere with its operation or with other users.

• Do not attempt unauthorised access to the site, our systems or other users' information.
• Do not introduce malware, scrape the site in a way that harms availability or overload our infrastructure.
• Do not submit false, misleading or unlawful content through forms or other channels on the site.
• Do not use the site to send spam or to collect personal data without a lawful basis.

Intellectual property

The Synctric name, logos, product names, copy, layout and other content on this site are owned by Synctric or our licensors. Viewing the site does not grant you a licence to copy, modify or distribute that material, except as needed to use the site in a normal browser.

You may not use our marks without prior written permission.

Third party links

The site may link to third party websites or services. We are not responsible for their content, policies or practices. Those destinations have their own terms.

Privacy

How we collect and use personal information on this website is described in our Privacy Policy. By using the site you also acknowledge that policy.

Disclaimer

The site is provided on an as is and as available basis. To the fullest extent permitted by Indian law, we disclaim warranties of merchantability, fitness for a particular purpose, uninterrupted availability and operation free of errors.

We do not warrant that information on the site is complete or current.

Limitation of liability

To the fullest extent permitted by Indian law, Synctric and its directors, employees and suppliers are not liable for indirect, incidental, special, consequential or punitive losses, or for loss of profits, data, goodwill or business, arising from your use of the site.

Our aggregate liability arising from the site is limited to one thousand Indian rupees (INR 1,000), except where liability cannot be limited by law. This clause does not limit liability under a separate product agreement.

Indemnity

You agree to indemnify Synctric against claims, losses and expenses (including reasonable legal fees) arising from your misuse of the site or your breach of these terms.

Governing law

These terms are governed by the laws of India. Subject to any rights you may have that cannot be excluded, courts in Surat, Gujarat, India have exclusive jurisdiction over disputes arising from these terms or your use of the site.

Changes

We may update these terms from time to time. The Last updated date at the top of this page will change when we do. Continued use of the site after a change constitutes acceptance of the revised terms.

Contact

Questions about these Terms of Use can be sent by email to contact@synctric.io, through the contact form on this website, or in writing to the office address below.